At Aashique Rasul Travel & Services, our goal is to ensure that your Umrah pilgrimage is spiritually fulfilling, comfortable, and worry-free. To help you prepare for this important journey, we have outlined a step-by-step guide that includes all the requirements, procedures, and key information.
Umrah Requirements
Before you embark on your Umrah journey, the following requirements must be met:
Passport Validity: Pilgrims must have a passport valid for at least 6 months from the date of departure.
Visa Application: A valid Umrah visa is required. We will assist you in securing the visa.
Vaccinations: You must be vaccinated for COVID-19 and receive meningitis and flu jabs. Ensure that you carry your vaccination certificates.
Travel Insurance: It is mandatory to have comprehensive travel insurance covering medical emergencies, cancellations, and personal belongings.
Personal Documents: Pilgrims must submit copies of their passport, marriage certificate (if traveling with a spouse), vaccination certificates, and two recent passport-size photographs (white background, 4.5cm x 3.5cm).
Deposit: A deposit of SGD$2000 is required upon booking confirmation. The remaining balance must be paid 30 days prior to departure.
How Aashique Rasul Travel & Services Works
Step 1 : Initial Inquiry & Package Selection
Contact us through our website, phone, or in-person consultation to discuss your travel needs.
We offer a variety of Umrah packages, allowing you to choose one that suits your schedule, budget, and preferences (e.g., double, triple, or quad-sharing accommodations).
Once you select a package, we will provide you with a detailed itinerary and package inclusions, including flights, accommodation, meals, and transportation.
Step 2: Confirmation & Deposit
To confirm your booking, a deposit of SGD$2000 must be paid. You can pay via bank transfer, credit card, or online payment gateway.
After receiving your deposit, we will secure your hotel reservations, transportation, and other services.
Step 3: Document Submission & Visa Application
Submit all necessary documents, including passport copies, photographs, and vaccination certificates. We will guide you on the exact requirements.
We will process your Umrah visa application. This can take up to 2 weeks, so ensure that all documents are submitted in a timely manner.
Step 4: Pre-Departure Preparations
You will receive a pre-departure guide, including a checklist of necessary items to bring, and information about the religious rituals of Umrah.
Attend our Umrah Preparation Seminars (online or in person), where we provide practical Umrah lessons in English and Tamil.
Final payment for the package is due 30 days before the departure date.
Step 5: Departure
We will confirm your flight details and provide you with your tickets, hotel vouchers, and transportation details.
Pilgrims are required to reconfirm their flights at least 72 hours before departure.
Upon arrival in Saudi Arabia, our dedicated team will meet you and guide you through immigration, airport transfer, and check-in at your hotel.
Processing Procedure: Step-by-Step
Umrah Visa Procedure
Once you submit your documents, we forward them to our Umrah specialists for review.
The visa application process takes up to 14 days, and we will keep you updated on the progress.
Your visa will be issued once all accommodations and transport arrangements have been finalized.
In case of visa delays or issues, we provide full support and alternative solutions.
Flight and Hotel Arrangements
We arrange flights and accommodation based on the selected package. For Makkah, we generally book Swissotel Al Maqam or similar, and for Madinah, Nozol Royal Inn or similar.
You will be provided with comfortable accommodations near the Haram in both Makkah and Madinah to ensure easy access to religious sites.
Transportation
Our Umrah packages include private, air-conditioned transportation between airports, hotels, and key religious sites for your convenience.
We also organize transportation for Ziarah tours in both Makkah (Jabal al-Nur, Jabal al-Rahmah, Muzdalifah, Arafah) and Madinah (Masjid Quba, Jannat-ul-Baqi, Uhud).
Guided Tours and Support
Throughout the Umrah journey, you will be accompanied by experienced Mutawwif guides who will assist you in performing Umrah rituals.
We schedule spiritual gatherings (Majlis) in Makkah and Madinah to enhance your spiritual experience.
Our guides are available 24/7 for any assistance during your stay in Saudi Arabia.
Instructions
Dress Code & Etiquette
For men, Ihram is mandatory during Umrah rituals. We recommend purchasing Ihram clothing beforehand, though it is also available in Saudi Arabia.
For women, loose-fitting modest clothing that covers the entire body is required, along with a headscarf.
During your pilgrimage, we encourage you to maintain a high level of spirituality and respect the local customs and traditions of the holy cities.
Packing Essentials
Travel Documents: Ensure you have your passport, visa, flight tickets, hotel vouchers, and a copy of your travel insurance.
Prayer Essentials: Bring your prayer mat, tasbeeh (prayer beads), and a small Qur’an.
Medication & Toiletries: Carry basic medications, such as pain relievers, personal hygiene items, and unscented toiletries (which are required during Ihram).
Comfortable Footwear: Bring comfortable, slip-on shoes or sandals for walking between holy sites.
Food: Though meals are provided, you may want to bring snacks for the journey.
Communication & Support
Pilgrims are encouraged to wear their security pass, which contains hotel details and emergency contact numbers.
We provide 24/7 customer support for any emergencies or inquiries during your stay.
Cancellation Policy
Cancellations are subject to the terms and conditions of airlines, hotels, and service providers. We will provide assistance in case of any cancellations or changes to the itinerary.
Please note that refunds for flights or hotels may incur cancellation fees, depending on the timing of the request.
Post-Umrah Experience
After completing Umrah, pilgrims may wish to donate items (wheelchairs, food, or Qur’ans) to those in need, and we can assist in organizing these acts of charity.
We also provide options for Qurban sacrifices (goat, cow, or camel) in Makkah and Madinah, which can be pre-arranged through our service.
We are committed to ensuring that your Umrah journey is smooth and spiritually rewarding. If you have any questions or need further assistance, please contact us at info@aashiquerasultravels.com or call us at +65 9828 0088.
